Every tenant deserves to live in a safe, habitable home. UK law protects tenants by outlining both their rights and the legal obligations landlords must meet. From ensuring timely repairs to addressing health hazards like mould or damp, landlords have a duty to provide and maintain a livable property.
At Cooper Hall Solicitors, we specialise in representing tenants whose rights have been ignored. Serving clients across Yorkshire and Lancashire, we help tenants enforce their rights and secure compensation for disrepair and negligence. With our No Win, No Fee guarantee, you can pursue justice with confidence and without financial risk.
Tenants in the UK are entitled to:
Properties must be free from hazards, including structural defects, mould, or electrical risks.
Landlords must address reported issues promptly and ensure essential utilities (e.g., heating and hot water) are functional.
Landlords must give reasonable notice before entering a property.
Deposits must be secured in a government-approved scheme.
This includes resolving structural issues, repairing faulty wiring,
and addressing pest infestations.
Ensure heating, hot water, and plumbing systems
are operational.
Address disrepair issues reported by tenants within
a reasonable timeframe.
Take action against damp, mould, or other hazards that can harm
tenant health.
Provide notice before inspections or entering the property.
Failure to meet these obligations can result in legal action and compensation claims.
Left unaddressed, mould and damp can cause respiratory issues and damage personal belongings. Landlords are responsible for resolving the root cause, such as leaks or poor ventilation.
Unstable walls, broken windows, or leaking roofs pose safety risks that landlords must repair promptly.
Lack of heating or hot water is a breach of tenant rights, particularly during colder months.
Rats, mice, or insect infestations often result from poor property maintenance and must be addressed by landlords.
Faulty wiring, broken sockets, or malfunctioning appliances provided by the landlord must be repaired to prevent fire or injury.
If your landlord has failed to meet their obligations, follow these steps:
Notify your landlord in writing and keep copies of all
correspondence.
Take photos, keep medical records, and document any
communication regarding the disrepair.
Contact our team for a free consultation to assess your claim.
Conditions like asthma caused by mould or damp.
Reimbursement for damaged belongings.
Increased energy bills or alternative accommodation costs.
Emotional distress caused by living in poor conditions.
We assess your case, explain your options, and determine your eligibility for compensation.
Our team gathers essential evidence, including photos, medical records, and communications with your landlord.
We prepare and file your claim, seeking compensation and requiring the landlord to resolve the disrepair.
Our solicitors negotiate with landlords or their legal representatives to secure a fair resolution.
If your landlord disputes the claim, we’ll provide expert representation in court.
With our No Win, No Fee agreement, you can pursue your claim without financial risk.
If your landlord disputes the claim, we’ll provide expert representation in court.
Decades of experience handling tenant
rights and housing disrepair cases.
Accessible legal support with no
upfront costs.
Millions recovered for tenants across
Yorkshire, Lancashire, and the UK.
We guide you through the process with
clarity and compassion.
Wherever you are in the UK,
we’re here to help.
Landlords must ensure the property is safe, address repair issues, and provide essential utilities like heating and hot water.
Compensation varies based on the severity of the issue. For example:
No. Retaliatory eviction is illegal under UK law.
Repairs should be completed within a reasonable timeframe, depending on the severity of the issue.
Essential evidence includes:
Yes. Council and housing association landlords are held to the same legal standards as private landlords.
We’ll gather evidence and build a strong case to prove negligence.
Yes. Claims can be made within six years of the disrepair if you have supporting evidence.
If necessary, we’ll provide expert representation to secure a resolution through court proceedings.
Straightforward claims may settle in a few months, while complex cases can take longer.