Privacy Policy

Cooper Hall Solicitors is a trading style of Cooper Hall Solicitors Limited (the ‘Firm’) which is a Limited Company registered in England and Wales with registered number 10716468. 

The Firm’s registered office is at Listerhills Science Park, Unit 3 Campus Road, Bradford, West Yorkshire, BD7 1HR.

Terms of Website Use

1. These terms and conditions (the ‘Terms’) govern your use of www.cooperhallsolicitors.co.uk.
2. The Website’s legal content is for reference and should be read with our client care documents, which override any conflicting website content.
3. The Website is owned and operated by the Firm and includes all its subsidiaries, joint ventures, etc.
4. The Terms were last reviewed in January 2022 and may change. You are responsible for checking them regularly.
5. The Firm may alter, suspend, or discontinue any part of the Website. We do not guarantee content accuracy or legal advice.
6. Temporary downloads for personal use are permitted. Permanent storage or redistribution is prohibited without prior consent.
7. External links are for convenience. We do not endorse or accept liability for third-party content or sites.
8. For support or permission queries, email: enquiries@cooperhallsolicitors.co.uk

Copyright and Intellectual Property

All rights reserved. Copyright and trademarks on this Website belong to the Firm or its licensors. Contact us for clarification if needed.

Disclaimers Relating to Downloads

1. Downloadable documents may originate from external sites.
2. The Firm disclaims all liability for use of downloadable content.
3. We do not verify legality or accuracy of third-party materials.
4. Downloads are for convenience and do not imply endorsement.
5. Downloads are not a substitute for legal advice and do not create a solicitor-client relationship.
6. Downloads are at your own risk; you are responsible for any resulting damage or loss.
7. We do not guarantee downloads will be error-free or uninterrupted.
8. You must ensure adequate virus protection. We are not liable for any resulting harm.
9. Nothing in the Terms limits liability for death or injury from negligence.

Financial Services and Insurance Mediation

Marketing

Mentions of financial services do not indicate exemption from FCA regulation. We are not authorised by the FCA.

Insurance Mediation Activity

We are registered with the FCA to carry out insurance distribution activity, regulated by the SRA. See fca.org.uk for more.

Investment Transactions

We may offer limited investment services as part of our professional work under SRA regulation, not FCA. This does not constitute investment advice.

Privacy & Electronic Communications Regulations / Services Regulations

1. We are regulated by the SRA (ID: 639467) – see sra.org.uk.
2. VAT registration number: 277880449.
3. We maintain professional indemnity insurance.
4. We follow an internal complaints procedure and cooperate with the Legal Ombudsman legalombudsman.org.uk.

Severability

If any Terms are deemed invalid, they shall be severed, and the remainder shall remain enforceable.

Events Beyond Our Control

We are not liable for any breach caused by circumstances beyond our control.

Governing Law

These Terms are governed by English law. Jurisdiction lies with courts in England and Wales.

Reports of Misuse

To report misuse or share concerns, email: enquiries@cooperhallsolicitors.co.uk

Data Protection and Privacy Policy

We are registered with the ICO (ZA270263). Contact our DPO, Mr Jamal Ahmed, for queries. You may also lodge complaints with the ICO: ico.org.uk

Links with Other Websites

We are not responsible for privacy practices on external sites linked from our Website.

Information Collected

1. We collect personal data when you sign up for services.
2. Your data is used to manage our relationship and provide requested services. We do not share it without your permission or legal requirement.
3. We collect only aggregate data for site improvement.
4. Email/phone enquiries may be recorded for service purposes.

Use Outside the EU

We ensure secure processing of data transferred outside the EEA.

Security

We employ technical safeguards but transmission via the internet is at your own risk.

Cookies Policy

How We Use Cookies

Cookies help us improve site functionality and measure effectiveness. Continued use implies consent. You may disable cookies but some functionality may be affected.

The Cookies That We Use

Session Cookies

Cookie description	Purpose	Linked to user data?	First/Third party
Session Cookie*	Anonymous session identification	No	First party

* Essential cookies always enabled.

Functionality Cookies

Cookie description	Purpose	Linked to user data?	First/Third party
Referrer tracking	Identify user origin	No	First party
Google Analytics	Analyze site usage	No	Third party
Marketing Cookies	Track ad interactions	No	Third party
Social Media	Enable sharing	No	Third party
ResponseTap	Track calls and sessions	No	Third party

How To Delete Cookies

To disable cookies, change browser settings or visit: aboutcookies.org.

Your Rights

You have the right to access, correct, or request that we stop using your data. Requests should be made in writing to the DPO. We will respond within one month.

Email Policy

1. Email opinions are the author’s and not necessarily those of the Firm.
2. Emails are confidential. Do not share if received in error.
3. Scan emails for viruses. We do not guarantee security.
4. Always verify bank details via trusted contact methods. We are not liable for fraud unless caused by our negligence.
5. Emails may be monitored.
6. Contact us with email concerns: enquiries@cooperhallsolicitors.co.uk